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Policy

Refund Policy

This policy applies when you pay for Float Translate Pro. A third-party payment provider processes the payment and any refund. This page explains when you can request a refund, how to submit the request, and what happens to your Pro access after the refund.

Effective June 20, 2026

When you can request a refund

You can request a refund within 14 days after purchase.

If consumer law where you live gives you more time, that longer period applies.

How to request a refund

Email [email protected] from the email address used for the purchase. If you use another address, include the purchase email and order details so we can find the order.

If the request is eligible, the refund is issued through the original payment provider. We may ask for a short description of the problem so we can identify payment or Pro activation issues.

After a refund

  • The refunded purchase no longer provides Pro access after the refund is confirmed.
  • Local app settings, local history, favorites, and other local configuration remain on your device unless you delete them.
  • You can continue using the app's free features after Pro access is removed.