Contact

Email [email protected]. When relevant, include the email used for the purchase, order details, app version, operating system and version, and a short description of the problem.

We respond by email. Typical response time is within 2 business days, excluding weekends and public holidays.

We can help with

Refund requests and refund status.
Problems activating Pro or managing connected devices.
Pro access appears removed, unavailable, or missing after purchase.
An order is linked to the wrong account or the purchase email does not match.
Sign-in problems that prevent you from activating Pro.