Redeem a code

If you received a redemption code, redeem it in the Float Translate web account center for the account where you want to use Pro. The desktop app does not include a redemption option.

If your purchase channel activated Pro directly for your account, you do not need to redeem a code.

Redeem your code

1. Open the Float Translate account center and sign in.
2. Find Redemption code under Settings, then select Redeem.
3. Paste the complete code into the redemption code field.
4. Select Redeem.
5. Wait until you see Redemption code applied or This redemption code is already active on the current account. Your plan information will update automatically and show your current Pro access.

The code is applied to the account that is signed in, so confirm that you are using the intended account before redeeming it.

If redemption fails

• Redemption code is invalid: Copy the complete code from the message where you received it and try again.
• Redemption code has expired: An expired code cannot be used. Contact the seller or channel that provided it.
• Too many redemption attempts: Wait a while before trying again.
• Unable to redeem: Check your connection, then retry.
• Your plan does not update after a successful redemption: Reload the account center. If it still does not update, contact Float Translate support.